{"id":32,"date":"2023-03-06T13:55:52","date_gmt":"2023-03-06T12:55:52","guid":{"rendered":"https:\/\/www2.chalonformation.com\/?page_id=32"},"modified":"2025-12-04T14:31:47","modified_gmt":"2025-12-04T13:31:47","slug":"bts-negociation-et-digitalisation-de-la-relation-client-a-chalon-formation-ndrc","status":"publish","type":"page","link":"https:\/\/chalonformation.com\/index.php\/bts-negociation-et-digitalisation-de-la-relation-client-a-chalon-formation-ndrc\/","title":{"rendered":"BTS N\u00e9gociation et Digitalisation de la Relation Client"},"content":{"rendered":"
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T\u00e9l\u00e9charger la fiche d\u00e9taill\u00e9e de la formation
\nBTS N\u00e9gociation et Digitalisation de la Relation Client<\/h3>\n<\/div>\n
T\u00c9L\u00c9CHARGER<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>
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Objectifs de la formation 
BTS N\u00e9gociation et Digitalisation
de la Relation Client<\/h2>

Le BTS NDRC (N\u00e9gociation et Digitalisation de la Relation Client) vise \u00e0 vous pr\u00e9parer aux m\u00e9tiers de la vente et du management commercial. \u00c0 la fin de la formation, vous serez comp\u00e9tent dans divers domaines essentiels pour les entreprises, tels que : \n
\u2022 D\u00e9velopper, asseoir, accompagner un portefeuille clients.<\/span>
\n\u2022 G\u00e9rer la relation client \u00e0 distance, la e-relation et la vente en e-commerce.<\/span>
\n\u2022 Animer des r\u00e9seaux de distributeurs, de partenaires, de vente directe.<\/span><\/h4><\/div>\n<\/div>\n
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Taux de r\u00e9ussite<\/span><\/h2> <\/div> <\/div>
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2022<\/p><\/div> <\/div><\/div>

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2023<\/span><\/p><\/div> <\/div><\/div>

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2024<\/span><\/span><\/p><\/div> <\/div><\/div>

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2025<\/span><\/span><\/p><\/div> <\/div><\/div><\/div><\/div> <\/div>

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Dur\u00e9e<\/span><\/h5>\n

2 ans<\/span><\/p>\n\n<\/div>\n<\/div>\n

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Rythme<\/span><\/h5>\n

2 jours en formation\n<\/span>
3 jours en entreprise<\/span><\/p>\n\n\n<\/div>\n<\/div>\n

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Cr\u00e9dits<\/span><\/h5>\n

120 ECTS<\/span><\/p>\n\n<\/div>\n<\/div>\n

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Accessible<\/span><\/h5>\n

Baccalaur\u00e9at<\/span><\/p>\n\n<\/div>\n<\/div>\n\n

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Campus<\/span><\/h5>\n

Chalon Formation et Dijon Formation<\/span>
\nNos campus sont accessibles aux personnes \u00e0 mobilit\u00e9 r\u00e9duite<\/span><\/p>\n\n<\/div>\n<\/div>

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Contrats<\/span><\/h5>\n\nContrat de Professionnalisation\n\nPRO A\n\nCPF (Contribuable Particulier\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>
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Comp\u00e9tences vis\u00e9es<\/span><\/h4>\n

\u2022 Relation client et n\u00e9gociation vente \u00e0 distance et digitalisation<\/span>
\n\u2022 Relation client et animation de r\u00e9seaux<\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n<\/div>\n

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Programme de formation<\/span><\/h4>\n

\u2022 Culture g\u00e9n\u00e9rale et expression
\n\u2022 Communication en langue vivante \u00e9trang\u00e8re\n
\u2022 Relation client et animation de r\u00e9seaux
\n\u2022 Culture \u00e9conomique, juridique et manag\u00e9riale
\n\u2022 Relation client et n\u00e9gociation vente
\n\u2022 Relation client \u00e0 distance et digitalisation<\/p>\n\n\n\n\n\n\n\n\n<\/div>\n

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Modalit\u00e9 d\u2019\u00e9valuations<\/span><\/h4>\n

\u2022 CCF (Contr\u00f4les Continus en Formation)
\n\u2022 \u00c9preuves ponctuelles<\/p>\n\n<\/div>\n

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Emplois Accessibles<\/span><\/h4>\n

\u2022 Vendeur(se)<\/span>
\n\u2022 Repr\u00e9sentant(e)<\/span>
\n\u2022 Commercial(e) terrain<\/span>
\n\u2022 N\u00e9gociateur(rice)<\/span>
\n\u2022 D\u00e9l\u00e9gu\u00e9(e) commercial(e)<\/span>
\n\u2022 Conseiller(\u00e8re) commercial(e)<\/span>
\n\u2022 Charg\u00e9(e) de client\u00e8le<\/span>
\n\u2022 Technicocommercial(e)<\/span>
\n\u2022 T\u00e9l\u00e9vendeur(se)<\/span>
\n\u2022 T\u00e9l\u00e9conseiller(\u00e8re)<\/span>
\n\u2022 Conseiller(\u00e8re) client \u00e0 distance<\/span>
\n\u2022 Conseiller(\u00e8re) client\u00e8le<\/span>
\n\u2022 Charg\u00e9(e) d\u2019assistance<\/span>
\n\u2022 Animateur(rice) commercial(e)<\/span>
\n\u2022 Assistant(e) responsable<\/span>
\ne-commerce<\/span>
\n\u2022 Commercial(e) e-commerce<\/span>
\n\u2022 Commercial(e) web e-commerce<\/span>
\n\u2022 Chef(fe) de secteur<\/span><\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>

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Pour plus d\u2019informations, pr\u00e9inscrivez-vous<\/h3>\nCAMPUS CHALON<\/a>CAMPUS DIJON<\/a>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

T\u00e9l\u00e9charger la fiche d\u00e9taill\u00e9e de la formation BTS N\u00e9gociation et Digitalisation de la Relation Client T\u00c9L\u00c9CHARGER Objectifs de la formation BTS N\u00e9gociation et Digitalisationde la Relation ClientLe BTS NDRC (N\u00e9gociation et Digitalisation de la Relation Client) vise \u00e0 vous pr\u00e9parer aux m\u00e9tiers de la vente et du management commercial. \u00c0 la fin de la formation, vous…
Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pro\/page-templates\/full-width-page.php","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-32","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chalonformation.com\/index.php\/wp-json\/wp\/v2\/pages\/32","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chalonformation.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chalonformation.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chalonformation.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chalonformation.com\/index.php\/wp-json\/wp\/v2\/comments?post=32"}],"version-history":[{"count":49,"href":"https:\/\/chalonformation.com\/index.php\/wp-json\/wp\/v2\/pages\/32\/revisions"}],"predecessor-version":[{"id":2800,"href":"https:\/\/chalonformation.com\/index.php\/wp-json\/wp\/v2\/pages\/32\/revisions\/2800"}],"wp:attachment":[{"href":"https:\/\/chalonformation.com\/index.php\/wp-json\/wp\/v2\/media?parent=32"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}